Frequently Asked Questions

The cost of a memorial will vary greatly depending on the size, shape & colour of stone used.

Standard memorials range between $3000.00-$5000.00

A small granite plaque will start at $360.00

A basic headstone for pick up will start at approx. $1500(link to specials)

Shipping costs vary a lot depending on destination and weight of memorial.

1. We require a 25% deposit for all custom memorials. For plaques because of the higher production cost we require 50% deposit.

2. For all Headstones that are picked up from our premises we require FULL payment before we will release the headstone.

3. For Headstones we install in our local area we require Full payment within one month of installation.

To read our full terms and conditions please click here.

Direct credit, Visa/Mastercard & EFTPOS, Cheque (please allow clearing time if using a cheque to finish payment for pickup, as we cannot release a stone unless the funds have been cleared) and Cash are all accepted.

ACC payments - if there are funds left with ACC we can arrange to have these paid toward the cost of the memorial.

Credit cards can be used over the Phone and avoid high bank fees if you are an international customer.

Let us know what is easiest for you.

Yes you can Layby your headstone. We can assist you in setting up automatic payments if needed.

Lettering and installing granite headstones in our local cemeteries, we can produce any stock stone in under 2 weeks from the approval of the layout.

Memorials for Pick-up can be completed in 3-5 working days from the approval of the layout, if it is a stock stone and no photo is required.

A ceramic photo will take 4-5 weeks for delivery.

Any custom memorials (special carving/inlays/shapes) you will need to allow 3-4 months or up to 5 months for busts and other complex carvings.

Ask us if you are unsure but the best policy is to begin early rather than leaving it till the last minute and missing your unveiling.

Shipping a memorial depends on the destination and shipping schedules.

There are a variety of stones suitable for memorials.

Granite is the favoured stone as it can take a high gloss when polished, is resistant to erosion and can be lettered directly onto it.

Marble was the traditional stone for many years but is soft and weathers poorly.

Other rocks can be used but are rarely able to be lettered directly and have varying resistance to erosion. For most other rocks if the family wish to use them a bronze/granite or ceramic plaque are needed for lettering.

Most Headstones will have allowed room for a second inscription. If this is the case we need to pick it up and bring it to our shop to add the new inscription and then place it back.

If no room has been allowed for a second inscription there are a couple of options.

The first option would be that we can re-polish the face of the memorial which makes it like a new headstone. Then we inscribe it with the lettering and/or graphics you require.

The second option is to purchase a new memorial. We can bury the old headstone on site or remove it and dispose of it, depending on what you require.

Yes we can letter a memorial with any language or characters that are required. Discuss with us what you would like and we will walk you through the best way to do this.

Please bear in mind that when lettering a headstone with another language we do ask you to carefully check spelling & grammar, as we cannot do so.

If the stone is in our local area for a small fee we can clean it up and fully repaint it to make it look like new. If you wish to repaint it yourself you can view our "how to" page and follow the instructions.

No. Good quality ceramic photos (the only kind we use) are UV resistant and so will not fade or weather.

Some poor quality ceramic imitations have been known to fade or weather off completely.